{"id":535,"date":"2018-02-13T14:32:52","date_gmt":"2018-02-13T14:32:52","guid":{"rendered":"http:\/\/ierga.com\/help\/knowledge-base\/"},"modified":"2018-02-13T15:19:05","modified_gmt":"2018-02-13T15:19:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/ierga.com\/help\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t\t\t\t\t<h3 style=\"margin-bottom:20px;display:block;width:100%;margin-top:10px\">Where to start? <\/h3>\r\n\t\t\t\t\t\t<style>\r\n\t\t\t\t\t#wpsm_accordion_550 .wpsm_panel-heading{\r\npadding:0px !important;\r\n}\r\n#wpsm_accordion_550 .wpsm_panel-title {\r\nmargin:0px !important; \r\ntext-transform:none !important;\r\nline-height: 1 !important;\r\n}\r\n#wpsm_accordion_550 .wpsm_panel-title a{\r\ntext-decoration:none;\r\ncolor:#000000 !important;\r\nfont-size:16px !important;\r\ndisplay:block;\r\npadding:0px;\r\nfont-family: Open Sans !important;\r\npadding-top: 10px;\r\npadding-bottom: 10px;\r\nborder-bottom:1px solid  #ddd !important;\r\n\r\n}\r\n#wpsm_accordion_550 .wpsm_panel-title a:hover,#wpsm_accordion_550 .wpsm_panel-title a:visited, #wpsm_accordion_550 .wpsm_panel-title a:focus {\r\n\tcolor:#000000 !important;\r\n}\r\n#wpsm_accordion_550 .acc-a{\r\n\tcolor: #000000 !important;\r\n\tbackground-color:#dd3333 !important;\r\n\tborder-color: #ddd;\r\n}\r\n#wpsm_accordion_550 .wpsm_panel-default > .wpsm_panel-heading{\r\n\tcolor: #000000 !important;\r\n\tbackground-color: #dd3333 !important;\r\n\tborder-color: #dd3333 !important;\r\n\tborder-top-left-radius: 0px;\r\n\tborder-top-right-radius: 0px;\r\n}\r\n#wpsm_accordion_550 .wpsm_panel-default {\r\n\t\tborder:0px solid transparent !important;\r\n\t}\r\n#wpsm_accordion_550 {\r\n\tmargin-bottom: 20px;\r\n\toverflow: hidden;\r\n\tfloat: left;\r\n\twidth: 100%;\r\n\tdisplay: block;\r\n}\r\n#wpsm_accordion_550 .ac_title_class{\r\n\tdisplay: inline-block;\r\n    padding-top: 5px;\r\n    padding-bottom: 5px;\r\n    padding-left: 13px;\r\n    padding-right: 10px;\r\n    border: 0px solid #ddd;\r\n\tfont-size:16px !important;\r\nfont-family: Open Sans !important;\r\n\t\r\n\r\n}\r\n#wpsm_accordion_550  .wpsm_panel {\r\n\toverflow:hidden;\r\n\t-webkit-box-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\tbox-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\t\r\n\t\tborder-radius: 4px;\r\n\t}\r\n#wpsm_accordion_550  .wpsm_panel + .wpsm_panel {\r\n\t\tmargin-top: 0px;\r\n\t}\r\n#wpsm_accordion_550  .wpsm_panel-body{\r\nbackground-color:#d3d3d3 !important;\r\ncolor:#000000 !important;\r\nborder-top-color: #dd3333 !important;\r\nfont-size:14px !important;\r\nfont-family: Open Sans !important;\r\noverflow: hidden;\r\n\r\nborder: 0px solid #ddd !important;\r\n\r\nborder-top:0px !important;\r\npadding-left: 60px;\r\n}\r\n\r\n#wpsm_accordion_550 .ac_open_cl_icon{\r\n\tbackground-color:#dd3333;\r\n\tcolor: #ffffff;\r\n\t\r\n     padding-top: 5px; \r\n     padding-bottom: 5px; \r\n\t margin-left:10px;\r\n    line-height: 1.0;\r\n    font-size:16px !important;\r\ntext-align: center !important;\r\n     width: 32px !important;\r\n    display: inline-block;\r\n\t\r\n\t\r\n}\r\n#wpsm_accordion_550 .ac_open_cl_number{\r\n width: 25px !important;\r\n    display: inline-block;\r\n\t margin-left:10px;\r\n\t text-align: center !important;\r\n\t font-size:16px !important;\r\n\r\n}\r\n\r\n\t\t\t #wpsm_accordion_550 .wpsm_panel-heading {\r\n\t\t\t\tbackground-image: url(https:\/\/ierga.com\/help\/wp-content\/plugins\/faq-responsive\/assets\/images\/style-soft.png);\r\n\t\t\t\tbackground-position: 0 0;\r\n\t\t\t\tbackground-repeat: repeat-x;\r\n\t\t\t}\r\n\t\t\t#wpsm_accordion_550 .ac_open_cl_icon{\r\n\t\t\t\tbackground-image: url(https:\/\/ierga.com\/help\/wp-content\/plugins\/faq-responsive\/assets\/images\/style-soft.png);\r\n\t\t\t\tbackground-position: 0 0;\r\n\t\t\t\tbackground-repeat: repeat-x;\r\n\t\t\t}\r\n\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t<\/style>\r\n\t\t\t<div class=\"wpsm_panel-group\" id=\"wpsm_accordion_550\" >\r\n\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t  <!-- Inner panel Start -->\r\n\t\t\t\t  <div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t<a  class=\"\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_550 \" href=\"#ac_550_collapse1\"  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span  class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-caret-right\"><\/span>\r\n\t\t\t\t\t\t\t\tWhere to start in Erga?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"ac_550_collapse1\" class=\"wpsm_panel-collapse collapse_550 collapse \"  >\r\n\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\tIn order to start getting acquainted with ERGA system, start by reading all ERGA related general information on this link:  <a href=\"http:\/\/ierga.com\/hr\">ierga.com<\/a>\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t  <\/div>\r\n\t\t\t\t   <!-- Inner panel End -->\r\n\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t  <!-- Inner panel Start -->\r\n\t\t\t\t  <div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"#wpsm_accordion_550 \" href=\"#ac_550_collapse2\"  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span  class=\"ac_open_cl_icon fa fa-plus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-exclamation\"><\/span>\r\n\t\t\t\t\t\t\t\tI need to report an IT, software or maintenance issue. What next?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"ac_550_collapse2\" class=\"wpsm_panel-collapse collapse_550 collapse \"  >\r\n\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\tIn order to report an issue, yo can issue a ticket to the concerned department by filling a specific form and submitting it for processing. It can be a hardware, software, maintenance or even Human resource request.\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t  <\/div>\r\n\t\t\t\t   <!-- Inner panel End -->\r\n\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<script>\r\n\tjQuery(document).ready(function() {\r\n\t\t\r\n\t\t\tjQuery('.collapse_550').on('shown.bs.collapse', function(){jQuery(this).parent().find(\".fa-plus\").removeClass(\"fa-minus\").addClass(\"fa-minus\"); jQuery(this).parent().find(\".wpsm_panel-heading\").addClass(\"acc-a\"); }).on('hidden.bs.collapse', function(){jQuery(this).parent().find(\".fa-minus\").removeClass(\"fa-minus\").addClass(\"fa-plus\"); jQuery(this).parent().find(\".wpsm_panel-heading\").removeClass(\"acc-a\");});\r\n\t\t\r\n\t\t});\r\n\t<\/script>\r\n\t\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0},"_links":{"self":[{"href":"https:\/\/ierga.com\/help\/wp-json\/wp\/v2\/pages\/535"}],"collection":[{"href":"https:\/\/ierga.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ierga.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ierga.com\/help\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ierga.com\/help\/wp-json\/wp\/v2\/comments?post=535"}],"version-history":[{"count":0,"href":"https:\/\/ierga.com\/help\/wp-json\/wp\/v2\/pages\/535\/revisions"}],"wp:attachment":[{"href":"https:\/\/ierga.com\/help\/wp-json\/wp\/v2\/media?parent=535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}